Frequently Asked Questions
Everything you need to know about your Studio Virupa experience.
What is the typical shipping timeline for my order?
We typically process and dispatch orders within 3-5 business days. Domestic shipping usually takes an additional 2-4 days, while international shipping can take 10-15 business days depending on the destination.
How do I ensure I choose the correct size?
Each product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide, as our artisanal fits may differ from standard high-street sizing.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the items are unworn and have all original tags attached. Please note that customized or sale items are final sale.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, and net banking. For international customers, we offer secure checkout via PayPal and Stripe.
How should I care for my Studio Virupa garments?
To preserve the quality of our handcrafted fabrics, we recommend dry cleaning or a gentle hand wash in cold water with a mild detergent. Always air dry in the shade to prevent color fading.
Do you offer international shipping?
Yes, Studio Virupa ships worldwide. International shipping rates are calculated at checkout based on the weight of the package and the destination country.