Returns & Exchanges
At Studio Virupa, we take pride in our artisanal craftsmanship and want you to be completely satisfied with your purchase. If your garment doesn't fit perfectly or meet your expectations, we offer a seamless 14-day return and exchange window.
Return Process
- 1.Initiate Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
- 2.Quality Inspection
Ensure the garment is unworn, unwashed, and retains all original Studio Virupa tags and sustainable packaging for approval.
- 3.Secure Pickup
Once your request is approved, we will schedule a complimentary courier pickup from your doorstep at a time convenient for you.
- 4.Refund Processing
After our studio team verifies the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.
